Simple Terms and Conditions

This is a pre-order

We’re currently only offering pre-orders for our keyboard with an estimated delivery window of January to March 2024. We’ve made several prototype units, but do not have any final products on hand at this time.

This is a MIDI controller / no built-in sounds

Our keyboard is a MIDI controller and does not generate any sound on its own. This means that the keyboard must be connected to a computer, synthesizer, or other sound-generating device in order to create sound.

Fulfillment window

We estimate delivery in Fall of 2023. We’re able to offer such a fast delivery window for a new product due to the simplicity of manufacturing our real wood design, but we can’t guarantee a delivery date for pre-orders. All orders will be filled in the order that they’re received.

To complete the purchase of a keyboard, you may need to reply to a future follow-up email that could include additional costs such as shipping expenses, taxes, or import duties. We’ll do our best to avoid these, but we can’t know everything in advance.

Features may change

Depending on how the development process for the keyboard goes, some features may change between now and when orders start shipping. Placing a pre-order does not guarantee any specific configuration, whether aesthetic or functional.

Pre-orders can be refunded any time before production starts

You may cancel your order and receive a full refund at any time prior to the start of production. To cancel your order online, simply log in to your Shopify account, navigate to your order history, find your pre-order and click ‘cancel’. You can also contact us directly at Refunds will be processed within 7-10 business days.

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